Hi our valuable clients,
We alway try ALL of ALL our effort to support our clients quickly and effectively. But there are some rules you need to know before creating a topic:
1. Topic name must be CLEAR and SHORT (easier for us and other clients in the future)
2. Include your themeforest name => we can know who are you on themeforest whether you bought our template or not.
3. Try give us much information as possible: Development enviroment ( Local or real host ) , site URL, screenshots, good explanation.
Note that: We will typically respond within 24 hours for requests received Monday thru Friday and for requests received during the weekend, we will respond the following Monday.
Our work hours is from 8 A.M - 6 P.M ( GMT +7 )
We alway try ALL of ALL our effort to support our clients quickly and effectively. But there are some rules you need to know before creating a topic:
1. Topic name must be CLEAR and SHORT (easier for us and other clients in the future)
2. Include your themeforest name => we can know who are you on themeforest whether you bought our template or not.
3. Try give us much information as possible: Development enviroment ( Local or real host ) , site URL, screenshots, good explanation.
Note that: We will typically respond within 24 hours for requests received Monday thru Friday and for requests received during the weekend, we will respond the following Monday.
Our work hours is from 8 A.M - 6 P.M ( GMT +7 )